Advanced Global Collaboration: Frost & Sullivan Whitepaper

11 11 2009

Verizon and Cisco sponsored this whitepaper by Frost & Sullivan, which charts ‘the course of advanced collaboration’.

Frost & Sullivan have boldly proposed the first model to calculate the Return on Collaboration (ROC). The main method for this model is a global-reaching survey of people who work in the IT and Communications Industry, and then subdivision into ‘basic’, ‘intermediate’, and ‘advanced’ collaborators. A basic ‘ROC Index’ stems from this research – broadly speaking a cost/benefit analysis – and shows that R & D and Sales departments make the best use of collaborative technologies. This is much more effective in larger organisations (more than 1000 employees).

The report rightly focuses on the importance of an open and collaborative culture to successful internal collaboration within a business.

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